Frequently Asked Questions
Everything you need to know about your Mizuno gear and orders.
How can I track my order?
Once your order ships, you will receive an email confirmation with a tracking number. You can use this number on our website or the carrier's portal to monitor your shipment's progress.
What is your return policy for performance footwear?
We offer a 30-day return policy for all items purchased on our site. Products must be in original, unworn condition with all tags and packaging intact to qualify for a full refund.
Does Mizuno offer a warranty on sports equipment?
Yes, we provide a limited warranty against manufacturing defects on our footwear, apparel, and equipment. Please refer to our specific warranty page for duration details by product category.
How do I find the right shoe size for my sport?
We provide a comprehensive size guide on each product page. We recommend measuring your foot in centimeters and comparing it to our chart, as fit may vary between running, volleyball, and baseball footwear.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Klarna for interest-free installment payments.
Do you offer international shipping?
Currently, this store ships to the domestic United States. For international orders, please visit our global portal to find the Mizuno distributor specific to your region.